Candis

Credit Cards FAQs

Timo Kretschmer

Thomas Heudecker

Franziska Kaiser

Main Menu: Credit Cards (Add On)

Learn how to process for setting up credit cards in Candis works

How can I register for credit cards in Candis?

Setting up credit card export for the different export types

How to set up your credit card export

For all ERPs connected via our API, such as Sage100, Business Central, or Oracle NetSuite, as well as all systems that use the Candis CSV.

Credit cards (API and Candis CSV)

Candis credit card first steps

How to keep track of credit card expenses

Credit Card Insights

Topping Up Your Credit Card Balance

How to administrate your credit cards in Candis

Issue Candis Credit Cards

How to manage your Candis credit card transactions

Figure out how to connect transactions to invoices and how auto-matching works

How to connect invoices to credit card transactions

Understanding billing statements and bill payments

How does the foreign transaction fee appear in Candis?

How to be up to date with missing invoices for transactions

How do I activate Credit Card Multiaccount Feature?

Transaction is declined because the merchant type is not allowed.

Not allowed merchant types

How do I manage card limits?

Alex Nier

Credit cards for card managers

In this PDF we have summarized the most important functions in the mobile app and on the web app for your cardholders.

Download: Quick guide for card holders

How to request new credit cards in Candis from your accounting department, view credit card details and request limit changes

Request Candis Credit Cards, see card details and request limit changes

This article explains how to adjust the limit on your credit card in Candis – and what happens after you submit your request.

How can I change the limit of my credit card?

Beware of credit card fraud. Suspicious payments by credit card.

What to do in the event of suspicious transactions with your credit card?

My credit card transaction failed — how can I find out why?

What benefits Click to pay offers and how I can activate it

How to use and activate Click to Pay

Credit cards for card users

Find answers and get help from Intercom Support and Community Experts

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