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How can I change the limit of my credit card?

This article explains how to adjust the limit on your credit card in Candis – and what happens after you submit your request.

Written by Franziska Kaiser
Updated today

Requirements

  • You have an active credit card in Candis.

  • Limit changes require approval from a user with the Card Administrator role.


Adjusting your limit

Step 1: Open your card

Navigate to the Credit cards section in Candis and select the card whose limit you want to change.

Step 2: Open card settings

Click on the entry Card settings – Adjust limit and card name in the card detail view.

Step 3: Enter your desired limit

Enter the amounts you need in the Spendings per month and Spending per payment fields.

Also select how frequently the limit resets in the Reset limit field – for example, Monthly.

Tip: You can enter an optional name for the card in the Card name field to make it easier to identify – for example, by project or cost category.

Step 4: Add a comment (optional)

Enter a reason for the limit adjustment in the Comment field. The field allows up to 200 characters and helps the Card Administrator assess your request.

Step 5: Submit your request

Confirm your entries. Candis sends the limit request directly to the responsible Card Administrator.


What happens after your request

Once you have submitted your request:

  • The Card Administrator receives the request in Candis immediately for review.

  • The Card Administrator can approve or decline the request.

  • You receive an email with the outcome in either case.

  • After approval, the new limit is available to you immediately.

Note: Your current limit remains active until the request is approved. Candis shows the status of your open request in the Card requests section of the card detail view.

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