FAQ
By Timo and 2 others3 authors5 articles
- Login issuesYou try to log in into your Candis account but is doesnt work? Here are your options...
- Connect Kassenbuch online [DATEV]How to set up a seamless export to the DATEV "Kassenbuch online".
- Candis assigns invoices to a wrong contact or a contact is created twiceIf Candis regularly suggests wrong contacts, verify your contact data or merge contacts if necessary
- Accessing older Candis data after your contract endsFormer Candis customer? Find out how to access your archived documents, or whether your data is still available.
- Supported countries for SMS verificationWhich countries support SMS OTP delivery for phone number verification and 2FA, and what to do if your country is not listed.
