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Deactivating users in Candis

This article explains how to deactivate a user's access in a Candis company and what to keep in mind. Users can't be fully deleted in Candis. Instead, you deactivate their access.

Written by Natalia Yakovleva

Deactivate access

All administrators can deactivate a user's access in a Candis company.

  1. Open Settings.

  2. Select the relevant user in User Management.

  3. Click Deactivate access in the bottom right.

Note: If a user is still assigned to approval processes, workflows, or cost centers, or is listed as a responsible person for contracts, you have to remove the user from those first. Only then can you deactivate the access.

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