If the data sent by employees is not sufficient, questions remain unanswered or certain receipts are simply not to be accepted, Candis offers you the option of handling these processes digitally.
Exclude individual receipts for reimbursement
If individual invoices are not eligible for reimbursement and should be excluded from a reimbursement case, administrators and accountants can exclude these vouchers from reimbursement in the review process.
The employee is informed of this and the rest of the reimbursement case is processed further.
Sending the refund back to the employee
If there are too many unanswered questions or receipts are not available in sufficiently good quality, the reimbursement can also be sent back to the employee.
Administrators and accountants can find this option in the checking process:
By clicking on “Return to employee”, a reason for the return can be given and the refund sent back to the employee.
The employee receives a notification (email and app) and can then correct the problem.
