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Two-Factor-Authentification (2FA)
Two-Factor-Authentification (2FA)

How Two-Factor-Authentification works at Candis

René Wasmuß avatar
Written by René Wasmuß
Updated over a week ago

All team members must authenticate themselves with a second factor when logging into Candis. In addition to a password with at least 12 characters, we want to ensure that it is really YOU attempting to log in.

We currently offer three two-factor authentication methods:

  1. NEW and recommended: Authentication via authenticator app on the mobile phone

  2. Authentication via SMS via mobile number

  3. Authentication via email

The 2-factor authentication does not apply as soon as you use Google Single Sign-On (SSO) to log in.

Two-factor authentication via authenticator app on mobile

In addition to two-factor authentication via email or SMS, we offer two-factor authentication via an authenticator app. With this we offer you another, simple method to ensure the protection of our application and your data.

Preparation

If you don't already have an authenticator app on your phone, download an app such as Google Authenticator via the Google Play Store or the Apple App Store, or Microsoft Authenticator (link to Google Play and Apple App Store). The two-factor authentication via authenticator app also works with other authenticator apps.

Initial setup

Log in to Candis.io with your email and password. If you've already enabled two-factor authentication via email or SMS, you may need to enter the code you received.

Now go to your profile. Under Account Security you will find Authenticator app. Click the Add button.

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