DATEV allows a maximum file size of 20 MB. Since we export the audit trail in addition to the PDF of the invoice, documents in Candis cannot be larger than 19 MB.

As a rule, however, 19 MB should be more than sufficient. Here are a few hints for handling documents that are nevertheless larger.

  • The document was scanned in extremely high quality. Check the settings of the scanner. To be able to process documents in Candis, 300 dpi in color is sufficient.

  • The document has unusually many pages. Here a download of the document can help. Most PDF viewers offer the possibility to save PDF files with reduced file size.

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