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Updating payment status manually in Candis

This article explains how to manually set the payment status of an invoice in Candis to Paid – for example, when a payment was not captured in Candis through the SEPA export.

Written by Franziska Kaiser
Updated today

Manually updating the payment status

  1. Open the relevant invoice in Candis.

  2. Scroll down within the invoice to the Payment section.

  3. Open the Payment status dropdown and select Paid.

  4. Enter the payment date on which the payment was made.

Tip: If you are setting the payment status to Paid without creating a transfer through Candis, leave the Create transfer checkbox deactivated.

Note: Manually setting the payment status is only available to users with the role Administrator, Accountant, or Requester.

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