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The export failed due to an internal error. Please try again. If the issue persists, contact our support.
The export failed due to an internal error. Please try again. If the issue persists, contact our support.

Errors occurred while creating the export.

Thomas Heudecker avatar
Written by Thomas Heudecker
Updated over 3 months ago

Explanation

Errors may occur when creating your export. There can be various reasons for this. For example, we add a summary with current document data and the change history to the exported document. If this summary cannot be created, the export is canceled. This prevents incomplete data from being exported.

Solution

The simplest and in most cases successful solution is to start the export again. If it is still not possible to generate the export, please contact support. A developer will then check and repair the export as quickly as possible.

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