Your own VAT ID, tax number or IBAN often appears on incoming invoices; e.g. "We will debit the amount from the following account: DE 01 1234 1234 1234 12".
Whenever these details on your suppliers' invoices are not clearly declared, there is a risk that Candis will read this data and you will save it incorrectly.
So if your own tax number is saved with the Telekom contact and the next day you receive an invoice from Würth on which your own tax number is also printed, the Würth invoice will be assigned to the "Telekom" contact.
Carry out the following steps to solve the problem:
Correct wrong contact data
Go to the "Contacts" menu
Use the filter symbol next to the contact name to search for the business partner that is incorrectly assigned and select it
Your own VAT ID, tax number or IBAN is now 100% displayed here
Correct the data or delete it from the contact
Save, that's it ✅
If you now upload new invoices, this contact will no longer be incorrectly assigned.
Store your own company data in the settings
You can simply enter your own IBAN, VAT ID and tax number for each of your Candis companies. This means that they will never be assigned to a contact again and Candis will only read the contact's data.
Open the company for which you want to store the data
Go to "Settings ➔ My company"
Enter your companies IBAN, VAT ID and tax number
Done ✅
Merge duplicate contacts
If you notice that a duplicate contact has crept in - as shown in the image above - the two contacts can be quickly linked together.
To do this, simply select the checkbox on the left-hand side of all contacts to be linked and then select 'Merge business partners'.
Please take the warning seriously - once linked, contacts cannot be unlinked again.
